Loyalty Program

Introducing our loyalty program! Shop online, redeem points and get value back from every purchase. It’s time you join the Tchooz Shoes community and get rewarded.

A “Tchooz Loyalty” pop up appears on your screen and it will lead you to the loyalty widget where you will experience new ways of rewards and excitement. 

EARN points for referring friends, REDEEM points for shopping, WIN points on your birthday and more. More points = bigger cashback!

What is a Loyalty Program?

Our loyalty program offers rewards by collecting points that can be redeemed later as discounts and gifts during checkout.

What are Loyalty Points?

With every purchase, you receive points that later can be redeemed as discounts and gifts during checkout. Use your Points to apply discounts on your next orders, Every 1 Point equals to 1000 LBP.

How it Works:

Cashback

Tchooz Bronze: 5% cashback on your purchases.

After spending 5 million LBP, you will be upgraded to Tchooz Silver;

Tchooz Silver: 10% cashback on your purchases.

After spending 50 million LBP, you will be upgraded to Tchooz Gold;

Tchooz Gold: 12% cashback on your purchases

Referral

Refer friends to the loyalty program and earn points for every successful referral; 50 points. (Points will be awarded (Once your referred friend completes a purchase).

Challenges and Badges

Unlock badges based on different activities, collect discounts, and level up!

Levels

Level up to get more benefits and discounts!

Important Notes

• Points are not transferable to any other party.
• They may only be used by the member of the program who has earned them only for the member’s personal benefits. Member benefits cannot be combined with benefits accrued by another member. Member benefits will not be applied retroactively to any prior purchases.Unsubscribed customers can not benefit from the program.
• Earned points will popup automatically when a customer logs in showing the point’s equivalent value in LBP. In addition, members can inquire about their points balance by contacting the customer service by phone: 09-211461 Ext: 134 or by email: sales@tchoozshoes.com
• Points will be added after payment is settled (12 to 20 days from purchase date).
• Online loyalty points can only be redeemed online and not in stores.
• Store loyalty cards can’t be redeemed online.
• If a customer wants to redeem all points and the value of the purchase exceeds the value of the loyalty points available in the membership account, the remaining amount can be paid by the member using a valid payment method(Cash or Credit Card). Accordingly, the customer will get loyalty points for the cash amount he paid for: (LBP 1000 = 1 point).
• If a customer wants to exchange and the value of the new items exceeds the value of the exchanged items, the customer will get loyalty points for the cash difference amount he paid for: (LBP 1000 = 1 point).
• Once the redemption transaction is successfully done, it cannot be cancelled.